If you are not satisfied with our products or if you have received defective products, please contact us immediately!

Please notify us in advance if you wish to return goods.

Please note that special orders, meter cuts and electronic parts (watches, sensors, ...)
are excluded from exchange and return!
Please understand that we can only accept returns within 14 days if the goods are in their original packaging, unused and undamaged.
Please pack the goods safely and make sure that they are sufficiently franked, unfree shipments will not be accepted.

For your return please use our return form (PDF), which you enclose with the package.